Patient Privacy Policy
PARK PLAZA PHARMACY NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND
HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (the “Notice”) describes the privacy practices of PARK PLAZA PHARMACY
Pharma Inc. DBA PARK PLAZA PHARMACY.
By law, we must protect your PHI and provide you with this Notice explaining our legal duties and
privacy practices for your PHI. This Notice describes how we may use and disclose your PHI. We provide
you with some examples, but we don’t spell out every allowable use or disclosure in this Notice. PHI
disclosed as permitted by HIPAA may be subject to redisclosure by the recipient and no longer protected
by HIPAA. This Notice also describes your rights and what we must do to use and disclose your PHI. We,
and our employees and workforce members, must follow the terms of this Notice and any changes we
make to it.
Explaining Protected Health Information (PHI)
PHI is information about you that we need to provide our services to you and that may be used to
identify you. It includes your name and contact information. It also includes information about your
health, medical conditions and prescriptions. It may also relate to your:
 Past, present or future physical or mental health or condition
 Provision of health care products and services to you
 Payment for such products or services
How we may use and share your PHI.
We may use and share your PHI for varied reasons without your approval. For instance:
Treatment: We may use and share your PHI to provide and help you get the treatment, medication, and
services you receive. For example, we may:
 Share your PHI with other parties (such as pharmacies, doctors, hospitals or other health care
providers) to help them provide care to you or coordinate your care. In some cases, uses and
disclosures of your PHI may be made through a Health Information Exchange or other shared
system.
 Contact you to offer services related to your treatment. These may include:
o Reminders to refill your medicine
o Suggestions for other treatment options (such as generic medicines)
o Messages that urge you to take your medicine and follow your doctor's advice
Payment: We may use and share your PHI to obtain payment for the services we provide to you and for
other payment activities related to the services we provide. For example, we may:
 Share your PHI with your insurer, pharmacy benefit manager, or other health care payor to
determine whether it will pay for your health care products and services. This also may tell us
how much you may owe.
 Contact you about a payment or balance due for prescriptions you get from us.
 Share your PHI with other health care providers, health plans or other HIPAA Covered Entities
who may need it for their payment purposes.
Health care operations: We may use and share your PHI for our health care operations. Those are
activities we need to do to carry out our health care business. For example, we may:
 Use and share your PHI to monitor the quality of our health care services, provide customer
services to you, resolve complaints, and coordinate your care.
 Transfer or receive your PHI if we buy or sell pharmacy locations.
 Use and share your PHI to contact you about health-related products and programs. Or to tell
you about things we think may interest you, such as programs for PARK PLAZA PHARMACY
patients.
 Share your PHI with other HIPAA Covered Entities that have provided services to you. We do this
so they can improve the quality and value of the health care services they provide or for their
health care operations.
 Use your PHI to create de-identified data. This is data that no longer identifies you. We may use
it or share it for analytics, business planning or other reasons.
Other uses and disclosures of your PHI that don’t require your approval
We are also allowed or required to use or share your PHI without your consent in other situations,
including:
Business associates: We may allow access to those who provide services to us and assure us they will
protect the information. For example, third parties who perform billing or consulting services. They are
required by law and their agreements with us to protect your PHI in the same way we do.
People involved in your care or for payment of it: We may share your PHI with certain people who are
involved in your care or the payment of it. This may include a friend, personal representative, family
member or any other person you identify as a caregiver. For example, we may provide prescriptions and
related information to your caregiver on your behalf. We may also make these disclosures after your
death unless you’ve expressly told us not to do so. Upon your death, we may share your PHI with a
person allowed by law to act for your estate. If you are a minor, we may release your PHI to your
parents or legal guardians when permitted or required by law
Workers' compensation: We may share your PHI to comply with workers’ compensation laws or similar
programs.
Law enforcement: We may share your PHI with law enforcement officials as permitted or required by
law. For example, we may share your PHI to report certain injuries or to report criminal conduct that
happens on our premises. Also, we may share it in response to a court order, subpoena, warrant or
similar written request from law enforcement.
Required by law: We will share your PHI to comply with federal, state or local law.
Judicial and administrative proceedings: We may share your PHI in response to a court or administrative
order, subpoena, discovery request or other lawful process.
Public health and safety purposes: We may share your PHI in certain situations to help with public health
and safety issues.
For example, to:
 Prevent disease
 Report adverse reactions to medicine
 Report suspected abuse, neglect or domestic violence
 Prevent or reduce a threat to a person’s health or safety
Health oversight activities: We may share your PHI to an oversight agency for certain activities,
including:
 Audits, investigations, inspections, licensure or disciplinary actions
 Civil, administrative and criminal proceedings
 As necessary for oversight of the health care system, government programs or compliance with
civil rights laws
Research: Under certain circumstances, we may use or share your PHI for research purposes. For
example, we may use or share your PHI as part of a research study when the research has been
approved by an institutional review board and there is an established protocol to ensure the privacy of
your information.
Coroners, medical examiners and funeral directors:
We may share your PHI to these entities so they may carry out their duties.
Organ or tissue donation: We may share your PHI to organ procurement organizations.
Notification: We may use or share your PHI to notify or to help to notify a family member or any other
person responsible for your care about your location, general condition or death. We may also share
your PHI with disaster relief groups so that your family or others responsible for your care can learn of
your location, general condition or death.
Correctional institution: We may share your PHI to a correctional institution or its agents if you are or
become an inmate. This is to help them provide your health care, and protect your health and safety,
and that of others.
Specialized government functions and Military: We may share your PHI to authorized federal officials for
the conduct of military, national security activities, and other specialized government functions. If you
are a member of the U.S. armed forces or the foreign military, we may share your PHI for activities
deemed necessary by appropriate command authorities or under the law.
Uses or disclosures that require your approval
In some situations, we may only use and share your PHI when you say it’s okay in writing to use or share
your PHI. For example, without your approval we won't:
 Use or share your PHI for marketing purposes.
 Sell your PHI to third parties. (But we may do so without your permission if we transfer a
business to another health care provider that must comply with HIPAA).
 Share psychotherapy notes (if we have any).
We will need your written approval before using or disclosing your PHI for purposes other than those
described in this Notice or permitted by law. You may revoke your approval anytime. Just send a written
notice to the PARK PLAZA PHARMACY. Your revocation will be effective upon receipt. But it will not
undo any use or sharing of your PHI that has already happened based on your permission.
Additional Restrictions on Use and Disclosure
Some state or federal laws may require special privacy protections, including certain requirements to
obtain attestations from requestors, that limit the use and disclosure of certain sensitive health
information. Such laws may protect information related to:
 Alcohol or substance use disorder
 Biometric Information
 Child or adult abuse or neglect, including sexual assault
 Communicable diseases
 Genetic information
 HIV/AIDs
 Mental health
 Minors
 Reproductive health
 Sexually transmitted diseases
We will follow the law that is stricter (or more protective of your PHI), where it applies to us. If you
would like additional information about additional use or disclosure restrictions that may apply to your
sensitive PHI, please contact the PARK PLAZA PHARMACY.
Your health information rights
Written requests and other information: You may ask for more information about our privacy practices
or obtain forms for submitting written requests. Just contact the
PARK PLAZA PHARMACY Privacy Officer
 By email: PARKPLAZAPHARMACY1@GMAIL.COM
 By writing: PARK PLAZA PHARMACY 1773 UNIVERSITY AVENUE BRONX, NY
 By phone: 718-583-5900
Obtain a copy of the Notice: You have the right to a paper copy of our current Notice anytime. You may
do so by going to the site where you obtain health care services from us. You can also contact the PARK
PLAZA PHARMACY
Inspect and obtain a copy of your PHI: With a few exceptions, you have the right to see and get a copy of
the PHI we have about you.
To inspect or get a copy of your PHI, send a written request to the PARK PLAZA PHARMACY. You may
also ask us to provide a copy of your PHI to someone else. We may charge a reasonable fee for this.
HIPAA and/or state law allows this fee.
We may deny your request to inspect and copy your record in certain cases. If we do, we will notify you
in writing. We will let you know if you may request a review of the denial.
Request a change: If you feel the PHI we have about you is wrong or incomplete, you may ask us to fix it.
For example, if your date of birth is incorrect, you may ask us to correct it.
Send a written request to the PARK PLAZA PHARMACY. You must include a reason for your request. If
we deny your request, we will explain in writing why we did so.
Receive a report of disclosures: You have the right to ask for a list of certain disclosures we make of your
PHI for purposes other than treatment, payment or health care operations. This is called an
"accounting." (Note certain other disclosures are not required in the report we give to you.)
To get a list of the disclosures, send a written request to the PARK PLAZA PHARMACY. We will provide
one report every 12 months free of charge. But we may charge you for the cost of any other reports. We
will notify you in advance of the cost. You may withdraw or modify your request at that time.
Request a restriction on certain uses and disclosures: You have the right to ask for limits on the way we
use or share your PHI. Just send a written request to the PARK PLAZA PHARMACY
We aren’t required to agree to your request except where the disclosure:
 Is to a health plan or insurer for purposes of carrying out payment or health care operations,
 Is not otherwise required by law, and
 Is PHI related to a health care item or service for which you, or a person on your behalf, has paid
in full out of pocket.
If you don’t want a claim sent to your health plan, talk to your pharmacist or health care provider when
you check in for care or before your prescription is sent to the pharmacy.
Request confidential communications: You have the right to request that we communicate with you in a
certain way or at a certain location. For example, you may ask that we contact you only in writing at a
specific address.
To request confidential communication of your PHI, send a written request to the PARK PLAZA
PHARMACY. Your request must state how, where or when you would like us to contact you. We will
accommodate all reasonable requests.
Notification of breach: You have a right to know if there is a breach of your unsecured PHI, as defined by
HIPAA.
To report a problem
Complaints: If you believe your privacy rights were violated, you can file a complaint with the:
 PARK PLAZA PHARMACY Privacy Officer
 Secretary of the U.S. Department of Health and Human Services
Submit all complaints in writing. We won’t penalize you or retaliate against you in any way if you file a
complaint.
Changes to this Notice
We may change the terms of this Notice and our privacy policies anytime. If we do, the new terms and
policies will be effective for all the information we now have about you. And they’ll apply to any
information that we may get or hold in the future.
If we make material or important changes to our privacy practices, we will promptly revise our Notice.
You can ask for a copy of the revised Notice, just ask the PARK PLAZA PHARMACY location.
